Welcome to Resource River. These Terms of Service (“Terms”) govern your access to and use of our website, SMS, and email communications programs. By visiting [www.resourceriver.com] (the “Site”), engaging with our services or opting into our communications, you agree to these Terms and our Privacy Policy.
1. Acceptance of Terms
By using our Site or services, you affirm that you are at least 18 years old or have legal guardian consent. If you do not agree to these Terms, do not access or use the Site.
2. Description of Services
Resource River provides digital marketing, consulting, lead generation, and related services. We may also connect clients to third-party fulfillment partners offering services such as website design, SEO, paid ads, or eCommerce development.
Resource River may send SMS and email messages to users who opt in. Messages may include promotional offers, service updates, appointment confirmations, and appointment reminders. Message frequency may vary.
We reserve the right to modify, expand, suspend, or discontinue any part of our services or the Site at any time without prior notice.
3. Consent to Receive Messages
By providing your phone number and opting in, you authorize Resource River to send text messages to your mobile number. Consent is not a condition of purchase.
4. Opt Out
You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you re-subscribe.
5. Opt In Again
If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.
6. SMS Messaging Terms
By opting in to receive SMS messages from Resource River, Inc., you may receive service-related messages including appointment confirmations, scheduling updates, follow-ups, responses to inquiries, service notifications, and other informational messages related to your request or use of our services.
7. Support Contact and Help
For help or support, please contact us at [email protected] or visit our website at https://resourceriver.com
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by emailing or calling us.
8. Message & Data Rates Disclosure
Message and data rates may apply depending on your mobile carrier and plan.
9. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
10. Privacy
Your use of the messaging program is also governed by our Privacy Policy.
11. Third-Party Services and Fulfillment Partners
Some services may be delivered by third-party fulfillment partners. These services are subject to their own terms and policies.
We are not responsible for:
Performance, delivery, or quality of third-party services
Any damages arising from third-party errors or negligence
Terms, privacy, or refund policies of third parties
You agree to review and comply with third-party terms if you engage services introduced by Resource River.
Age Requirement
You must be at least 18 years old to use our services or to opt in to receive SMS communications.
12. User Conduct and Prohibited Uses
l You agree not to use the Site or services for:
l Illegal, deceptive, or unauthorized purposes
l Uploading viruses or malicious code
l Violating intellectual property rights
l Harassing or defaming others
l Circumventing security features
l Scraping or copying content without permission
We reserve the right to terminate your use of our Site or services for any prohibited conduct.
13. Privacy Policy
Your use of our services and SMS communications is also governed by our Privacy Policy, which can be found at:
https://resourceriver.com/privacy-policy
14. Intellectual Property
All content on the Site — including text, logos, graphics, and software — is the property of Resource River or licensed third parties and is protected by U.S. and international copyright laws. No content may be reproduced without prior written permission.
15. Accuracy of Information
We strive to keep information accurate but do not guarantee the completeness, accuracy, or timeliness of content on the Site or in marketing materials. Your use of such content is at your own risk.
16. Disclaimer of Warranties
All services and content are provided “as is” and “as available” without warranty of any kind. We do not guarantee:
l That the Site will be error-free or uninterrupted
l That services will meet specific outcomes or expectations
You use our Site and services at your own risk.
17. Limitation of Liability
To the maximum extent permitted by law, Resource River is not liable for:
l Direct, indirect, incidental, or consequential damages
l Lost profits, lost data, or business interruption
l Acts or omissions of third-party service providers
Our total liability shall not exceed the amount you paid directly to us in the past 12 months.
18. Indemnification
You agree to indemnify and hold harmless Resource River, its owners, employees, contractors, and partners from any claims, damages, or legal expenses arising from your:
l Use of the Site or services
l Breach of these Terms
l Violation of any law or third-party right
19. Termination
We reserve the right to suspend or terminate your access to our Site or services at any time, with or without cause. Obligations and liabilities incurred prior to termination shall survive termination.
20. Optional Tools and Features
We may offer access to third-party plugins, analytics tools, or integrations. These are provided “as is” without warranties, and your use of them is at your discretion and subject to the third party’s terms.
21. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remainder shall remain in full force and effect.
22. Entire Agreement
These Terms and our Privacy Policy represent the entire agreement between you and Resource River and supersede all prior agreements, communications, or proposals, whether oral or written.
23. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles. Any dispute will be resolved in the state or federal courts of Will County, Illinois.
24. Modifications to Terms
We may revise these Terms at any time. Updates will be posted to this page with a new effective date. Continued use of the Site or services after changes constitutes your acceptance.
25. Contact Us
Resource River, Inc.
Email: [email protected]
Phone: (815) 685-2153
Address: 659 Columbia Street, Joliet, IL 60432
By using our services and opting in to receive communications, you agree to these Terms of Service and acknowledge that messaging frequency may vary based on your interactions with Resource River, Inc.
If you have any questions about our Privacy Policy, you may read our Privacy Policy here: https://resourceriver.com/privacy-policy