Effective Date: July 14, 2025
This Privacy Policy outlines how Resource River (“Company”, “we”, “our”, or “us”) collects, uses, maintains, and discloses information collected from users (“User”, “you”) of the website [www.resourceriver.com] (“Site”).
This Privacy Policy applies to the Site and all services offered by Resource River.
1. Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for their name, email address, phone number, and other relevant information. Users may refuse to supply personal information, although it may prevent them from accessing certain services.
2. Non-Personal Identification Information
We may collect non-personal identification information when Users interact with the Site. This includes browser type, operating system, IP address, Internet service provider, and other similar technical data about Users means of connection to our Site.
3. Web Browser Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
4. How We Use Your Information
We may use Users’ personal information for the following purposes:
l To improve customer service
l To personalize user experience
l To send periodic emails, newsletters, or promotional content (only if the User opts in)
l To respond to customer inquiries or support requests
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. Users may also receive emails that may include company news, updates, related product or service information, etc. Users can unsubscribe from email communications at any time via an unsubscribe link in emails or by contacting us directly.
5. Protection of Your Information
We adopt industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet is 100% secure.
6. Sharing of Information
We do not sell, trade, or rent Users’ personal information. We may share generic aggregated demographic information not linked to any personal identification information with partners, trusted affiliates or advertisers.
7. Third-Party Websites
The Site may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage Users to read the privacy policies of any external sites.
8. Your Rights Under Illinois Law
Under the Illinois Personal Information Protection Act (PIPA), Illinois residents have the right to be notified in the event of a data breach involving personal information. We will comply with applicable notification requirements.
9. Changes to This Policy
We may update this Privacy Policy at any time. The “Effective Date” at the top will reflect the latest version. Your continued use of the Site constitutes acceptance of these changes. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
10. Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
11. Contacting Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Resource River, Inc.
Email: [email protected]
Address: 659 Columbia Street, Joliet IL 60432